Thank you for taking part in our recent customer survey.
We're pleased to announce that 54% of customers participated, which has helped provide valuable information about the buildings you occupy and the level of service we provide.
We've designed the below leaflet as a short recap of the items raised and the actions we have taken as a consequence. We also identified the key areas from this year's survey and our plans for addressing these going forward and we hope you find this useful.
Download our 2011 / 12 Customer Survey Response.